Just what the doctor ordered: unifying locations with Heartland Dental

Heartland Dental

Industry

Healthcare

About

Nation’s largest dental support organization. More than 1,400 individual practices across 37 states.

Challenge

This high growth organization emphasizes acquiring existing dental practices. But as a result, locations lacked a standardized technology footprint.

Solution

Implemented cloud-based Unified Communications as a Service (UCaaS). Standard deployment at all locations improved the end user and customer experience.

Results

Calls are now easily tracked, metrics simple to create, and they have reduced the price by unit by 73.6% (more than $350,000/year), without any more unplanned phone system expenses.

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